The Business Process Outsourcing (BPO) Experts


We are Award-winning BPO Provider with a focus on our People, Culture, and Technology.

icon

Inbound Call Center Services

Services
icon

Outbound Marketing Services

Services
icon

Online Agents Live Chat Services

Services

Quality & Efficience

BPO Facts & Figures

  • 57% of businesses outsource processes because it helps them focus on core processes.
    57%
  • 78% of organizations find their relationship with outsourcing partners to be positive
    78%
  • 74% of Businesses use BPO for their information technology needs
    74%
  • 80% of Businesses crave more structure in their work with their BPO partner
    80%

Quality & Efficience


The Benefits of using Skai Solutions

From smarter software to specialized agent training, our now or atlest tomorrow ultra good ok nice go away multi-channel an expertise encourages engagement that increases even satisfaction and drives conversion.

No matter what type of business you run, a diligent workforce is essential for success. With our highly trained call center executives, we have always succeeded in enhancing customer satisfaction. With the help of our nimble call center agents, corporations can enjoy seamless customer interactions.

By means of our 24/7 telephone answering service, corporations can increase their business availability for customers. Besides bolstered customer base, this also leads to good brand recognition, which ensures a smoother growth path for your business.

Our call center outsourcing services can significantly reduce operational costs for companies. The cost of hiring costly resources at in-house call centers generally compromises a company’s bottom line. Our call center services help businesses save money while also ensuring perfect operations.

Quality & Efficience

Our Main Services

icon

Inbound Services

Enjoy Seamless Customer Service with our Remarkable Inbound Call Centre

icon

E-commerce and Retail

A happy customer is a loyal customer. For retail and e-commerce, excellent customer support makes all the difference.

icon

Outbound Services

Enjoy Result-Oriented Calling with our prodigious Outbound Call Centre Services

icon

Healthcare and Tele-Health

We go above and beyond in our care for you and your members, providers, payers, and patients.

icon

Call Center Solutions

Onboard Professional/Skilled agents for inbound and outbound call activities.

icon

Data Submission

Data entry outsourcing can be used to make sure your business stays on top of the competition.

Our Customers

Testimonials

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore Ventage or dorent eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident rum.

Aleen Valzac

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore Ventage or dorent eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident rum.

Alex Joan

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore Ventage or dorent eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident rum.

Jack Morison

Every Question as an Answer

Frequently Asked Questions

From smarter software to specialized agent training, our multi-channel expertise encourages.

Outsourcing call centre services to Skai Solutions is best for your business as we offer exceptional BPO services to reinforce your business bottom-line. From 24X7 services to the availability of professionals and cutting-edge technology on-board, Skai Solutions frees clients from non-core business responsibilities to focus on core competencies.

Appointing Skai Solutions as your outsourced call centre partner, you receive a team of highly trained professionals to handle the sales responsibility. Not only is this, but with 24X7 service availability to the customer, a significant reduction in operational costs, leading-edge technology and the advantage of experts giving domain knowledge, sales augment inevitably.

The beauty of our contact centre solutions is that they can be customized according to the specific needs of your business. Once you determine your requirements, we will work with you to design the ideal Albania call centre solutions for you, determining the average costs. However, one thing you can be assured of is the fact that our competitive prices will be hard to match by others in the industry. In addition, the superior quality of our services will make this investment even sweeter as you will get much value for the money you spend on your customer support outsourcing to Fusion.

Quality & Efficience

Looking for Call Center Services

From smarter software to specialized agent training, our multi-channel expertise encourages.

  • Inbound Call Center Services
  • Outbound Call Center Services
  • Order Management Services
  • Sales and customer Aquisition
  • Email support
  • Technical Helpdesk Services
  • Live Chat Support

Quality & Efficience

Our Achivements

50

Awwards

100

Projects

70

Happy clients

100

Up Time

Let's start the journey

Are you ready to move forward?