BPO for retail and e-commerce
We provide flexible, scalable BPO services for retail and e-commerce across the spectrum. Our specialist global teams work 24/7 – quickly accessible when you need us, and available day and night for your customers. Highly-trained industry specialists are on hand at short notice, allowing resources to be quickly scaled up in line with a sudden spike in customer demand.
Constant monitoring, intelligent data analysis, constructive feedback, and focused training ensures that each employee takes ownership of your brand. Your processes are carried out as if they were our own.
With Skai Solutions’s value-driven approach and market-shaping insights, we let eCommerce companies achieve a competitive advantage. You can cultivate customer satisfaction and loyalty while we take care of your productivity and smooth buying experience for the customers.
We help to handle the information required to market and sell products through distribution channels. A general set of product data can be used for websites, catalogs, ERP systems, and electronic data feeds. Daily volumes of data aggregated by an average retailer are unlimited and take tons of time to be controlled. Outsourcing this function ensures the data is processed professionally while the company can devote more effort to mission-critical tasks
Fast tracking of the latest updates in eCommerce industry is impossible without a proper catalog management. However, constant updating, data indexing, conversion take much time and effort while one should concentrate on core business functions.
SKUs, or stock keeping units, are used for easier inventory tracking. They are important and useful for catalogs, retail stores, warehouses, and product fulfillment centers.
What is ecommerce BPO? Online businesses require innovative ways to scale down back-office expenses while pushing their companies to the next level. Ecommerce outsourcing services help just this purpose by taking over time-consuming and/or labor-intensive tasks at a fraction of the cost.
- Savings on personnel, technology, and infrastructure
- Access to the latest technology
- First-class omni-channel customer support
- Increased productivity
- Flexibility to size up quickly and cost-efficiently
- While working with our company, you will be able to fully immerse yourself in your work and not being distracted by additional tasks.
- You may increase your business profitability and reduce many of the risks associated with its operation.
- We guarantee a high level of effectiveness, plus your employees will not need to spend time training new colleagues and doing someone else’s job.
