Services

Quality & Efficience

Our Services

Our mission is to help our clients grow their business by providing world-class
but cost-efficient services in business process outsourcing
through a collaborative effort among our employees, suppliers
and partners.

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Customer Experience Services

Customer service outsourcing from the industry-leading BPO proves that excellent satisfaction ratings and innovative ways of gathering positive referrals can enhance your brand reputation with maximum customer satisfaction.

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E-mail Support

Anyone can operate email for customer care, but we know how to make it efficient.

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IT Support

As an experienced 24/7 IT support customer support services provider with over 15+ years of experience, we offer a broad spectrum of tech support services and help desk outsourcing.

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E-commerce and Retail

Skai Solutions has been ranked among the leading providers of retail and eCommerce call center services globally for over 15 years.

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Finance and Accounting

Skai Solutions Finance and Accounting services enable banks to digitize their finance functions, streamline and simplify processes, and establish benchmarks for better governance and compliance.

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Collection Services

Over the last few decades, Collections Outsourcing Services in both inbound and outbound calls have grown manifold.

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Medical Billing

We provide end-to-end medical billing bpo services and act as a mediator between insurance companies and hospitals or healthcare providers.

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Healthcare and Tele-Health

Our healthcare outsourcing services are designed to support healthcare organizations, institutions, and their staff so that you have more time to focus on what's crucial for you.

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Data Submission

Our data submission services are designed to capture multilingual data from disparate data sources.

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Customer Acquisition (Sale)

Our customer acquisition solutions are comprehensive and will always be provided keeping your exact requirements in mind.

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Developers

Skai Solutions is a leader in Software Development and IT bpo services. We assure clients of high quality and professional outsourcing services.

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Online Agents Live Chat Services

Live chat support service allows businesses to develop personalised conversations with customers in real time.

Quality & Efficience

OUR OBJECTIVES

  1. To offer quality of work that does not stop at
    competence but goes beyond clients’
    expectations
  2. To achieve their business goal by lowering the
    operational costs
  3. To maintain a balance between quality & costs
  4. To maintain the quality levels and improve
    them on yearly basis
  5. To improve process and production efficiency

Quality & Efficience

Fast & Secure Calls
  • Business Voice
    80%
  • Unified Communications
    80%
  • Contact enter
    70%
  • Network Services
    80%
SEE MORE

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Skai Solutions

We’re passionate about driving forward your success and want to “make it happen”. We owe it to our people, our process, our performance and our partnerships to find effective solutions that work.

Get in touch

E-mail: info@skaisolution.co

Phone: +355 69 707 0888

Address: Tirane, 1001, Albania

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